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All Programs
Computers
Design, Graphics & Media
The Problem Phases
The Problem Phases
Curriculum
4 Sections
20 Lessons
10 Weeks
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Chapter 6: Understanding the Task
12
1.1
Finding the Right Search Area
1.2
A Well-Defined Task Is a Task Half-Solved
1.2
Quiz for Finding the Right Search Area
7 Questions
1.3
Identifying Knowledge Gaps
1.3
Quiz for A Well-Defined Task Is a Task Half-Solved
7 Questions
1.4
Systematically Closing Knowledge Gaps
1.4
Quiz for Identifying Knowledge Gaps
5 Questions
1.5
Estimating Influences on the Task
1.5
Quiz for Systematically Closing Knowledge Gaps
6 Questions
1.6
Reformulating the Task
1.6
Quiz for Estimating Influences on the Task
5 Questions
1.7
Quiz for Reformulating the Task
5 Questions
Chapter 7: Putting Yourself in the Roles of Others
8
2.1
Recognizing Empathy as a Key to Success
2.2
Proceeding with Empathy
2.2
Quiz for Recognizing Empathy as a Key to Success
6 Questions
2.3
Collecting Information
2.3
Quiz for Proceeding with Empathy
5 Questions
2.4
Evaluating Information
2.4
Quiz for Collecting Information
5 Questions
2.5
Quiz for Evaluating Information
6 Questions
Chapter 8: Observing People in Action
8
3.1
Putting Observations to Proper Use
3.2
Thoroughly Preparing Your Observations
3.2
Quiz for Putting Observations to Proper Use
5 Questions
3.3
Your Observations in a Systematic Fashion
3.3
Quiz for Thoroughly Preparing Your Observations
8 Questions
3.4
Applying Consistent Observational Methodologies
3.4
Quiz for Your Observations in a Systematic Fashion
7 Questions
3.5
Quiz for Applying Consistent Observational Methodologies
6 Questions
Chapter 9: Redefining the Problem
12
4.1
Finding the Task
4.2
Focusing On the Right People
4.2
Quiz for Finding the Task
6 Questions
4.3
Recognizing the Needs of Your Target Users
4.3
Quiz for Focusing On the Right People
6 Questions
4.4
Analyzing Needs as Tasks
4.4
Quiz for Recognizing the Needs of Your Target Users
6 Questions
4.5
Selecting the Most Important Wishes and Problems
4.5
Quiz for Analyzing Needs as Tasks
7 Questions
4.6
Determining the Right Point of View
4.6
Quiz for Selecting the Most Important Wishes and Problems
7 Questions
4.7
Quiz for Determining the Right Point of View
5 Questions
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